Pdjk-support Suite is a Customer Support script
Overall rating: (N/A)
|
The script pdjk-support suite is a Customer Support srcipt (live support package).
The pdjk-support sutie is a full suite of online technical support segments.
These segments include:
News - The ability to add news to the front page of your support suite and allow users to comment on the news articles.
FAQs - Sorted into Categories, Sub-categories, most viewed, newest entries etc. Users can also submit FAQs for administration approval and FAQs can also be commented on similar to the news commenting system. Admins can also inlcude HTML in their FAQs.
Support - This allows users to submit support tickets so that a administrator can respond with the help they need, the support tciket can be opened/closed by both the admin and the user. Amdins can also include HTML in their entries. Custom fields in the supprot tickets.
E-mail notification about support tickets for admnis for individual departments or all departments.
Administration Panel ? A really simple to use but in-depth admin panel featuring administration for all of the features in the support suite.
|
Write a comment about the script
pdjk-support suite
|
